Dualtron USA

I had a really fantastic experience with the team at Mini-motors, San Rafael when I bought my Dualtron 1- This is a great Scooter, but when I saw the difference in this vs the Dualtron 3- I had to make a move-up and, again, had a great experience.

I stripped a crucial bolt that made servicing my Dualtron Storm impossible. Called up MiniMotors to ask them if they have any advice and a man in sales named Price (a fitting name if I say so myself), went above and beyond helping me figure out a solution that involved cutting a notch in the bolt head and using a flathead to pry it out. He had absolutely no obligation to help me with a maintenance problem on a sales call, but he graciously told me about his experience with the bolts and how to get out of the pickle I had got myself into. This is just one more reason why I recommend MiniMotors to everybody. Great products, knowledgeable staff that are willing to help.

Cooper and the staff at Minimotors are all super cool and helpful. I got the Blade X and it is a great scooter. They have excellent customer service and are really knowledgeable. Recommend 10/10.

Here's what makes the difference between Minimotors and most all the other electric scooter folks out there. I have five scooters, two victors, an original thunder, an original storm and just got a new thunder 3. I can call minimotors on the phone and they are answering the phone, not sometimes, not leave a message and we will call you back, they answer the phone ALL the time, whoever answers is someone I can understand and they take the time with me to give me the Help in regards to diagnosing and what part I need, they will direct me in the best way to fix a particular issue. The support for these scooters is what makes the difference to me.

If I could give them 10 stars I would! The absolute best customer service on the planet! The scooters are awesome too, but the quality of service John and Cooper provide is out of this world. I've ordered a scooter and parts 3 separate occasions. Super fast delivery, even during COVID! I will never buy a scooter from anywhere else! Thanks guys!